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Flame Technology Advanced AI Video Analytics

Where advanced AI Video meets privacy and precision. Flame transforms video and sensor data into real-time intelligence — scalable, accurate and designed for every space.
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Agnostic

Flame connects with your existing hardware and data sources — CCTV, people counters, WiFi or POS — ensuring full compatibility and seamless integration.

Scalable

From one site to thousands, Flame scales effortlessly. Manage every location remotely through a single cloud-based platform

Accurate

Proprietary AI delivers precise, consistent analytics and decision-ready data across all environments.

Privacy by design

Flame processes data anonymously and without biometrics, ensuring GDPR compliance and total visitor privacy

Why Flame ?

The advanced analytics platform for physical spaces that combines video with AI to enhance decision-making and overall venue performance

Zero Biometrics Cross-Camera Recognition

Flame anonymously connects detections across multiple cameras to provide a unified view of movement and flow — without biometrics, personal identifiers or image storage. This privacy-safe intelligence reveals how visitors navigate spaces, offering deeper insight into traffic patterns and behavior.
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Data activation & integration

Easily integrate Flame with external systems such as CRMs, CMSs and Data Lakes to enrich your data ecosystem. Activate insights through real-time triggers and automations that adapt content, launch campaigns, or alert staff based on visitor behavior. Break data silos and create seamless connections between physical and digital touchpoints to drive smarter, faster actions
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Device management & Data quality

Ensure service quality, data accuracy, and system availability through centralized device management. Monitor the status of all connected sensors and cameras in real time, detect anomalies, and receive alerts for potential issues. Maintain high operational standards across locations with tools designed to guarantee precision, uptime, and seamless scalability.
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Enterprise grade capabilties

Built with enterprise-grade security and compliance standards. Support for Single Sign-On (SSO) enables secure and scalable user access. Fully compliant with GDPR regulations to ensure data privacy, and aligned with ISO 27001 best practices for information security management—providing peace of mind for even the most demanding corporate environments.
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Data driven solutions for smart spaces

An advanced AI analytics platform for physical spaces that enhances decision-making and maximizes overall venue performance. With Flame:

  • Measure and improve space performance
  • Understand customer behavior
  • Connect with your visitors and boost loyalty
soles

Traffic

Measure outdoor and indoor traffic, track real-time occupancy, and calculate conversion all in one powerful platform.

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Customer Journey

Track customer journeys and interactions to understand in-store behavior and optimize the experience at every touchpoint.

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Connect

Collect visitor data through guest WiFi and launch personalized marketing campaigns based on location, profile, and behavior.

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Trusted by the best brands

We have been customers for years and intend to continue being so. To summarize our experience in a short phrase: Flame tells you what you can’t see sitting in an office or taking a walk through the mall lobby. It brings you closer to the customer from the moment they pass by the center until they’re inside, and gives you the opportunity to reach them through various personalized tools.

Irene Cuadrado

Marketing & Specialty Leasing manager ABC Serrano (Savills)

The data provided by Flame helps us adapt to our clients who are increasingly demanding and to the brands that demand more and more information from us. They want to know who the customers are, when they come, how often they come, how much they spend… Data helps us make better decisions and differentiate ourselves from our competition.

Lucas Madiedo

Digital Transformation Manager - Merlin Properties

Thanks to technology, our network now has a system capable of reporting valuable information about our business activity. Knowledge about the intentions and activity of our customers in our stores is an intangible asset to exponentially increase our profitability.

Jacques Ferrándiz Fuster

Alain Afflelou Web Project Coordinator

Being able to have a secure Wi-Fi connection in any area of ​​the hotels is a way to build trust and the fast and simple connection is an aspect that customers appreciate. Flame allows us to know the tastes and demands of the clients and to hit the mark in our proposals towards them.

Bernat Real

IT Director of Hotels VIVA

Nice to work with Flame analytics as a strategic partner. Reliability to be able to analyze our store performance. Cash Converters Spain is Innovation.

Manuel Fernández

CIO Digital Transformation - Cash Converters

Thank you Flame analytics for joining us in the exciting challenge of offering our visitors a total omnichannel experience!

Vicente Alemany Climent

Innovation & Marketing Coordinator, Retail Asset Services en Cushman & Wakefield

Thanks to Flame we have managed to retain our customers, increase the return on investment (ROI) and improve business performance. It is a very visual tool and very easy to use. For us, knowing the flow of client movements as well as how they behave has been vital.

Luis Simón

Manager of the Plaza Éboli CC

Flame is a very visual platform with which you get an idea of ​​everything that happens in our restaurants. We are having a very positive experience using it. With Flame we don’t just leave it to chance, instead, we focus on specific clients.

José Miguel de Miguel Peña

Manager of Esplore Restaurants in ILUNION

At Pompeii stores we use Flame analytics every day and our experience with the tool is very good.

Carlos Mancebo

Sales & Expansion Director POMPEII BRAND