At Flame Analytics, we are excited to share how our AI-driven video analytics technology is revolutionizing visitor experience and space management at CaixaForum, a benchmark in Spain’s cultural sector.

Video Analytics Case Study

The Challenge: Understanding Visitor Behavior

CaixaForum, managed by Fundación “la Caixa”, attracts thousands of visitors to its exhibitions and cultural spaces. To optimize space usage and enhance visitor experiences, they needed accurate, real-time insights into foot traffic, visitor flow, and dwell times across their multiple locations.

The Solution: AI-Powered Video Analytics

Flame Analytics has implemented a cutting-edge video analytics solution across all CaixaForum centers, leveraging more than 250 cameras to collect and analyze key data, including:

📌 Visitor Footfall – Tracking total visits and peak hours
📌 Zone & Exhibition Distribution – Understanding visitor movement across different areas
📌 Dwell Time – Measuring how long visitors stay in specific spaces
📌 Traffic Trends & Comparisons – Gaining insights via our interactive Flame Dashboard

Additionally, integration with Snowflake allows CaixaForum to combine and analyze these insights alongside other data sources, enabling more strategic decision-making.

The Results: Data-Driven Cultural Spaces

With real-time data, CaixaForum can now:

✅ Improve space allocation and visitor flow
✅ Enhance exhibition planning and engagement
✅ Offer a more personalized, seamless experience
✅ Make data-backed decisions for future initiatives

This project marks an important step in the digital transformation of cultural spaces, proving that advanced analytics can provide actionable insights to improve both operations and visitor satisfaction.

We are grateful to CaixaForum and Fundación “la Caixa” for their trust in Flame Analytics. Together, we are shaping the future of cultural experiences!